Privacy Policy updated 9 August 2025

Your privacy is important to us at Recipe Marketing Limited. We want you to understand the terms and conditions surrounding the capture and use of any information we gather. To that end, this privacy policy is to set out the principles governing how we collect, use, disclose and protect your personal information and we ask you to read this privacy policy carefully.

1. Who we are

RECIPE Marketing Limited is a marketing and technology consultancy based in New Zealand and part of the Kilimanjaro Consulting Group.
We help organisations grow through HubSpot and integrated marketing technology.

Our contact details:
Email: hello@recipemarketing.co.nz
Address: 9 Huron Street, Takapuna 0622, Auckland, New Zealand.

2. What information we collect

We collect personal information that helps us communicate with you, deliver services, and improve our marketing. This may include:

  • Name, job title, and company details
  • Email address and phone number
  • Enquiry details or messages you send us
  • Information about your use of our website (e.g. pages viewed, browser type, IP address)
  • Any other information you choose to provide via forms or surveys.

If you become a client, we may also collect billing and contact information needed to manage our relationship with you.

3. How we collect information

We collect information in several ways:

  • Directly from you when you contact us, complete a form, book a meeting, or subscribe to updates.
  • Automatically through our website via cookies and analytics tools (e.g. HubSpot and Google Analytics).
  • From public sources or partners such as HubSpot or Kilimanjaro Consulting when you have interacted with them and with your permission when you have expressed interest in our services.

4. Why we collect your information

We collect and use personal information for purposes including:

  • Responding to enquiries and providing quotes or services
  • Sending you marketing communications you’ve consented to receive
  • Improving our website and service experience
  • Managing client relationships and projects
  • Meeting our legal and regulatory obligations.

5. Cookies and tracking

Our website uses cookies and similar technologies to improve functionality, analyse traffic, and personalise content.
Cookies may collect non-identifiable data such as browser type, pages visited, and session length.
You can disable cookies in your browser, though some site features may not work properly.

We also use HubSpot tracking cookies to understand website behaviour and link interactions to our CRM, helping us respond to genuine business enquiries.

6. Marketing communications

If you subscribe to updates or download resources, we may send you information about marketing, sales, or HubSpot-related topics.

You can unsubscribe at any time using the link in our emails or by contacting hello@recipemarketing.co.nz.

7. Disclosure of information

We only share your personal information where necessary to:

  • Provide our services (e.g. with HubSpot or 3rd party integrations where user licensing is required)
  • Comply with the law or respond to lawful requests
  • Manage our business systems and backups.

Some of our service providers (including HubSpot Inc.) store or process data in the United States and other countries. We ensure that these providers have appropriate safeguards in place to protect your information.

We do not sell or rent your information to third parties.

8. How we protect your information

We use reasonable technical and organisational measures to protect personal information from loss, misuse, unauthorised access, disclosure, or alteration.
Access to personal information is restricted to authorised team members who need it to perform their work.

9. Your rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to that information
  • Ask us to delete your information where appropriate
  • Withdraw consent to marketing communications at any time.

To exercise these rights, please contact hello@recipemarketing.co.nz, or complete the form here. 

We will respond within 20 working days as required by the NZ Privacy Act 2020.

10. Retention of information

We keep personal information only for as long as needed to fulfil the purposes for which it was collected, to meet legal or contractual obligations, or until you request deletion.

11. Links to other websites

Our website may include links to third-party sites. We are not responsible for their content or privacy practices, and we recommend reviewing their policies before sharing any personal information.

12. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a new “Effective date.”

13. Contact us

For any privacy-related questions or complaints, please contact:
Email: hello@recipemarketing.co.nz
Postal: 9 Huron Street, Takapuna 0622, Auckland, New Zealand.
If you are unsatisfied with our response, you may contact the Office of the Privacy Commissioner (NZ) or the Office of the Australian Information Commissioner (OAIC).